Privacy Policy

BUSINESS PRIVACY NOTICE

Last Updated: August 31, 2026

Hydraulic Controls Inc. (“HCI,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with us in connection with our business operations. This Business Privacy Notice (this “Notice”) describes how we collect, use, disclose, and otherwise process personal information when individuals visit our website and online services, request information or quotes, communicate with us, purchase or consider purchasing our products or services on behalf of a business, receive marketing communications from us, or otherwise interact with HCI in a commercial or business context.

HCI primarily provides products and services to commercial and industrial customers. In that context, we may collect personal information relating to customer and prospective customer representatives, vendor and service provider representatives, website visitors, and other individuals who interact with HCI on behalf of a company or organization.

This Notice applies to personal information collected in connection with HCI’s business operations in the United States, including through our website and online services. This Notice does not apply to job applicants, employees, or other personnel, whose personal information is addressed in a separate privacy notice. This Notice also does not apply to third-party websites or services that may be linked from our website and online services and that are governed by their own privacy practices.

PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with HCI. In the preceding twelve (12) months, we have collected the following categories of personal information, as applicable:

Business Contact Information

We collect information from representatives of our customers, prospective customers, vendors, suppliers, service providers, and other commercial counterparties, including:

  • Names
  • Business email addresses
  • Business telephone numbers
  • Job titles, organizational roles, and company affiliations
  • Company names, business addresses, and other business contact information

Customer Records, Account, and Transaction Information

We collect information associated with customer relationships, account administration, orders, purchases, and related business transactions, including:

  • Contact information for customer representatives
  • Billing and shipping information
  • Order and purchase history
  • Records relating to products or services purchased, obtained, considered, or requested
  • Information included in invoices, purchase orders, account records, and related business documentation
  • Information described in California Civil Code Section 1798.80(e), such as name, signature, address, telephone number, financial information, and similar customer records information, to the extent collected in a business context

Credit Application and Financial Information

If a business customer applies for credit, financing, payment terms, or similar account arrangements, we may collect information included in the application or related documentation. This may include business financial information, tax information, banking information, trade references, contact information for authorized representatives, and business operational information necessary to evaluate creditworthiness, process transactions, administer accounts, or comply with legal and accounting requirements.

Website and Device Information

When you visit our website and online services or interact with our online services, we may automatically collect certain internet, electronic, and device information through analytics tools and similar technologies, including:

  • Internet Protocol (IP) address, online identifiers, and device identifiers
  • Browser type, operating system, and device information
  • Pages viewed, links clicked, search terms, referring pages, and interactions with our website and online services
  • Date, time, duration, and frequency of website visits
  • General geographic information derived from IP address or similar technologies

Communications and Inquiry Information

We collect information you choose to provide when you communicate with us, including through website contact forms, email, telephone, or other business channels. This may include your contact information, the content of your communications, quote or product inquiries, product interests, and other information you provide in connection with your request.

Marketing Information

We may collect information relating to your marketing preferences and interactions with marketing communications, including your contact information, subscription preferences, and engagement with emails or other communications we send.

Sensitive Personal Information

HCI does not seek to collect sensitive personal information in the business-facing contexts covered by this Notice. If any information that may be considered sensitive personal information is collected incidentally or in limited circumstances, HCI will process such information only as reasonably necessary for the purpose for which it was provided or as otherwise permitted by applicable law. HCI does not use sensitive personal information to infer characteristics about individuals.

SOURCES OF PERSONAL INFORMATION

We collect personal information from the following sources:

  • Directly from you. For example, when you contact us, submit a website form, request information or a quote, place an order, subscribe to marketing communications, or otherwise communicate or interact with HCI.
  • From your company or organization. For example, when your employer or organization identifies you as an account contact, billing or shipping contact, authorized representative, or other business contact.
  • From service providers and business partners. For example, from providers that support our sales and lead management, customer relationship management, marketing communications, e-commerce operations, analytics, and other business activities.
  • Automatically from website technologies. For example, through cookies, analytics tools, and similar technologies when you interact with our website and online services.

HOW WE USE PERSONAL INFORMATION

HCI uses personal information for business and commercial purposes, including:

Business Operations

  • Managing relationships with customers, prospective customers, vendors, suppliers, service providers, and other commercial counterparties
  • Processing and fulfilling orders, quote requests, service requests, deliveries, returns, warranties, and customer support matters
  • Administering customer accounts, billing, payments, and related business records
  • Maintaining internal business records, invoices, purchase orders, account documentation, and transaction records

Communications

  • Responding to inquiries, quote requests, and other communications
  • Providing order, service, account, product, warranty, or support information
  • Communicating with business contacts regarding HCI’s products, services, operations, and business relationships
  • Sending marketing, informational, or relationship-management communications where permitted by law

Website Functionality and Improvement

  • Operating, maintaining, and improving our website and online services
  • Conducting website performance analytics
  • Understanding how visitors interact with our website and online content
  • Enhancing website usability, content, security, and functionality

Sales and Marketing

  • Identifying and developing business opportunities
  • Supporting sales and customer relationship management activities
  • Responding to and routing sales leads and inquiries
  • Understanding customer needs and interests and improving our products and services
  • Conducting marketing and promotional activities where permitted by law

Compliance and Protection

  • Complying with legal, tax, accounting, regulatory, and contractual obligations
  • Enforcing contracts, terms, policies, and legal rights
  • Detecting, preventing, and investigating fraud, security incidents, unlawful activity, or misuse of HCI systems
  • Protecting the rights, property, safety, and security of HCI, our customers, vendors, personnel, and others
  • Supporting mergers, acquisitions, financing, restructuring, or other corporate transactions

HCI may disclose personal information to certain analytics, advertising, or marketing providers in circumstances that may constitute “sharing” under the California Consumer Privacy Act, as amended (“CCPA”), as described below.

HOW WE DISCLOSE PERSONAL INFORMATION

We disclose personal information for legitimate business purposes, including to the following categories of recipients:

Service Providers and Vendors

We disclose personal information to service providers, contractors, and vendors who assist us with:

  • Website hosting, IT infrastructure, cybersecurity, and data storage
  • Website forms, inquiry processing, sales lead management, and lead routing
  • Customer relationship management, sales enablement, and lead management
  • E-commerce hosting and operations, order processing, billing, and account administration
  • Order fulfillment, logistics, shipping, delivery, installation, service, and customer support
  • Marketing communications, analytics, and website measurement
  • Records retention, document management, and other business operations support

These service providers and vendors may process personal information on our behalf or otherwise provide services in connection with HCI’s business operations.

Professional Advisors and Legal Recipients

We may disclose personal information to legal, tax, accounting, insurance, audit, compliance, and other professional advisors, and to courts, regulators, law enforcement, government agencies, or other third parties where required or permitted by law.

Business Transaction Recipients

We may disclose personal information in connection with a merger, acquisition, financing, restructuring, divestiture, sale of assets, bankruptcy, or similar business transaction, including during due diligence and transition activities.

No Sale of Personal Information; Limited Sharing

HCI does not sell personal information as the term “sale” is defined under the CCPA. HCI may disclose personal information to certain analytics, advertising, or marketing providers in circumstances that may constitute “sharing” under the CCPA, as described below.

COOKIES, ANALYTICS, AND TRACKING TECHNOLOGIES

HCI uses Google Analytics and may use cookies and similar technologies to:

  • Enable and support website functionality
  • Analyze website traffic, performance, and usage
  • Understand how visitors interact with our website and online content
  • Improve website usability, content, security, and functionality
  • Support sales, marketing, and customer relationship management activities

Google Analytics helps us understand website traffic and usage, including how visitors interact with our website and general geographic information regarding website visitors. Google Analytics may collect information through cookies and similar technologies, as described in our Cookies Policy.

You may control cookies through your browser settings. Some states provide additional rights related to cookies or other technologies used for targeted advertising or cross-context behavioral advertising. A separate Cookies Policy is available at hydraulic-controls.com to describe these technologies and your choices, where applicable.

AUTOMATED DECISION-MAKING

HCI does not use automated decision-making technology, including profiling, to make decisions that produce legal or similarly significant effects on individuals in the business-facing contexts covered by this Notice.

If HCI’s practices change in the future, we will update this Notice as required by applicable law.

INTERNATIONAL PROCESSING AND TRANSFERS

HCI is based in the United States, and our website and business operations are intended primarily for users located in the United States. Personal information may be stored, accessed, transferred, or processed in the United States or in other jurisdictions where HCI or our service providers, contractors, vendors, or other authorized recipients operate.

Where required by applicable law, HCI will take appropriate measures relating to transfers of personal information across national borders.

CHILDREN’S PRIVACY

Our products, services, website, and business operations are intended for adults and commercial or industrial customers and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take appropriate steps to delete that information as required by applicable law.

DATA RETENTION

HCI retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain our business relationships, comply with legal, accounting, tax, contractual, and regulatory obligations, resolve disputes, and enforce our agreements and policies.

Retention periods vary depending on the nature of the information and the purposes for which it is maintained. In general:

  • Business contact and customer account information is retained for the duration of the active business relationship. HCI reviews customer activity periodically, including on an annual basis, to assess whether information remains necessary for ongoing business purposes.
  • Order, purchase, billing, shipping, payment, and transaction records are retained as necessary for business, accounting, tax, audit, legal, and compliance purposes.
  • Website analytics and marketing information is retained in accordance with HCI’s business needs and the retention settings or practices of the applicable service providers.
  • Business correspondence and inquiry information is retained as appropriate for relationship management, operational recordkeeping, dispute resolution, and compliance purposes.

When personal information is no longer reasonably necessary for the purposes for which it was collected or another legitimate business or legal purpose, HCI will delete, deidentify, or otherwise dispose of the information in accordance with applicable law and its record retention practices.

SECURITY

HCI maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee the absolute security of personal information. If a data security incident affects personal information, HCI will take appropriate steps to investigate and respond to the incident and provide any notifications required by applicable law.

YOUR PRIVACY RIGHTS

Depending on your state of residence and subject to applicable law and legal exceptions, you may have certain rights regarding your personal information, including the right to:

  • Request access to or a copy of personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to legal exceptions
  • Request information about the categories of personal information we collect, use, disclose, sell, or share
  • Opt out of the sale of personal information or sharing of personal information for cross-context behavioral advertising, where applicable
  • Opt out of certain targeted advertising or profiling activities, where applicable
  • Authorize an agent to submit privacy requests on your behalf, where permitted by law
  • Appeal a denial of a privacy request, where applicable law provides an appeal right

To exercise your rights, you may contact us at:

Online Request:
Email: hydcntrls@hydraulic-controls.com
Phone: 1 (800) 847-6900
Mail: Hydraulic Controls Inc.
Attention: Privacy
2040 Commerce Ave., Suite E
Concord, CA 94520

We may take reasonable steps to verify your identity and, where applicable, your authority to make a request on behalf of another individual before responding to a privacy request. We will respond to requests in accordance with applicable law.

HCI will not discriminate or retaliate against you for exercising privacy rights provided by applicable law.

NOTICE FOR CALIFORNIA RESIDENTS

This section supplements this Notice for residents of California and is intended to satisfy applicable notice requirements under the CCPA.

Categories of Personal Information Collected

In the preceding twelve (12) months, HCI has collected the following categories of personal information in the business-facing contexts covered by this Notice:

  • Identifiers, such as name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, and similar identifiers
  • Personal information described in California Civil Code Section 1798.80(e), such as name, signature, address, telephone number, financial information, and similar customer records information
  • Commercial information, such as records of products or services purchased, obtained, considered, or requested, order and transaction information, and other purchasing histories
  • Internet or other electronic network activity information, such as browsing activity and information regarding interactions with our website and online services
  • Geolocation data, such as general geographic information derived from an IP address or similar technologies
  • Professional or employment-related information, such as job title, organizational role, employer or company affiliation, and other professional information provided in a business context

HCI does not seek to collect sensitive personal information in the business-facing contexts covered by this Notice. HCI does not use or disclose sensitive personal information for purposes other than those permitted under the CCPA.

Sources of Personal Information

HCI collects the categories of personal information described above directly from individuals; from their companies or organizations; from service providers and business partners; and automatically through websites, analytics tools, and similar technologies.

Business and Commercial Purposes

HCI collects and uses personal information for the business and commercial purposes described in this Notice, including managing customer, prospective customer, vendor, and other business relationships; responding to inquiries and quote requests; providing products and services; processing and fulfilling orders; administering customer accounts and transactions; conducting website analytics; supporting sales and marketing activities; maintaining and improving our website and online services; protecting HCI and others; and complying with legal and contractual obligations.

Disclosure of Personal Information

In the preceding twelve (12) months, HCI has disclosed the categories of personal information described above to service providers, contractors, and vendors for the business purposes described in this Notice, including providers that support website and IT operations, customer relationship and lead management, e-commerce and order processing, shipping and fulfillment, analytics, marketing communications, professional services, and other business operations.

No Sale of Personal Information; Limited Sharing

HCI does not sell personal information as the term “sale” is defined under the CCPA.

Certain disclosures of personal information to analytics, advertising, or marketing technology providers may constitute “sharing” under the CCPA when made for cross-context behavioral advertising. Where HCI engages in such sharing, California residents have the right to opt out as described in this Notice.

HCI does not have actual knowledge that it sells or shares the personal information of consumers under 16 years of age.

California Privacy Rights

Subject to applicable exceptions, California residents have the right to:

  • Request information regarding the personal information HCI has collected about them, including the categories and specific pieces of personal information collected, the sources of that information, the purposes for which it is collected or used, and the categories of third parties to whom it is disclosed
  • Request deletion of personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information, where applicable
  • Use an authorized agent to submit a request on their behalf
  • Exercise their rights under the CCPA without discriminatory or retaliatory treatment

To submit a request, please use the methods described under “Your Privacy Rights” above. HCI will process and verify requests as required by the CCPA.

THIRD-PARTY WEBSITES AND TOOLS

Third-party websites or services that are linked from our website and online services but that do not process personal information on HCI’s behalf operate independently from HCI and may collect or process personal information in accordance with their own privacy notices and practices. HCI is not responsible for the privacy practices of third-party websites or services that we do not own, control, or engage to process personal information on our behalf. We encourage you to review the applicable privacy notices when interacting with those third-party websites or services.

Third-party services used in connection with our website and online services may include Jotform, which supports website contact forms; Interlynx, which supports sales lead management and routing; KYKLO, which hosts and supports our e-commerce platform and order processing; Google Analytics, which provides website analytics; and other service providers described in this Notice. These providers may collect or process personal information directly through, or in connection with, our website and online services on HCI’s behalf.

DO NOT TRACK

Some web browsers offer a “Do Not Track” (“DNT”) setting that allows users to express a preference regarding online tracking. Because there is not currently a uniform industry standard for interpreting DNT signals, our website does not currently respond to DNT signals.

DNT signals are distinct from legally recognized opt-out preference signals, such as Global Privacy Control (“GPC”). Where HCI is required by applicable law to recognize an opt-out preference signal as a request to opt out of the sale or sharing of personal information, HCI will process that signal in accordance with applicable law.

CHANGES TO THIS NOTICE

We may update this Notice periodically to reflect changes in our business practices, technologies, or legal requirements. When we update this Notice, we will post the revised version and update the “Last Updated” date above.

We encourage you to review this Notice periodically to remain informed about our privacy practices.

CONTACT US

Hydraulic Controls Inc.
Attn: Privacy
2040 Commerce Ave., Suite E
Concord, California 94520
Email: hydcntrls@hydraulic-controls.com
Phone: 1 (800) 847-6900